Refund policy

Returns and Refund Policy

Thank you for choosing SidhiraPattazhagi for your exquisite jewellery needs. We take immense pride in our craftsmanship and the quality of our products, and we're committed to ensuring your satisfaction. Please take a moment to review our Returns and Refund Policy to ensure a seamless shopping experience.

1. Returns Policy

At SidhiraPattazhagi, we do not accept returns. We craft our jewellery with care and precision, and we stand behind the quality of our products. We encourage you to be confident in your choices and take into account any variations that may occur due to differences in camera screens. However, if you receive a damaged item, we are here to assist you.

Additionally, please note that once worn, items are non-refundable or returnable.

2. Refunds for Damaged Items

We understand that, on rare occasions, items may be damaged during transit. If you receive a damaged item, please inform us within 3 days of receiving the product, accompanied by clear photos of the damage. We will evaluate the case on a case-by-case basis and, if necessary, provide a refund for the damaged item. To initiate this process, please contact us via WhatsApp at +65 89038695.

3. Additional Information

- Damaged Items: In case of damaged items, we may request you to provide photographic evidence to assess the extent of the damage. This will help us expedite the resolution process.

- Eligibility: To be eligible for a refund, the item must be in its original condition, and you should keep the original packaging. We reserve the right to deny a refund if the item does not meet these criteria.

- Processing Time: Refunds will be processed within a reasonable time frame after our assessment of the issue. Please allow for processing and bank transfer times.

- Shipping Costs: Please note that shipping costs are non-refundable.

- Contact Us: If you have any concerns or questions about our Returns and Refund Policy, please don't hesitate to reach out to us via WhatsApp at +65 89038695. Our dedicated team is here to assist you with any problems or queries.

At SidhiraPattazhagi, we strive to provide you with the finest Indian jewellery, and we are dedicated to ensuring your satisfaction. Your trust in us means the world, and we look forward to serving your jewellery needs with the utmost care and respect.

Last Updated: 14 January 2024